Dadu User Privacy Policy

Last updated: 2026. This policy explains how dadu collects, uses, and protects your personal information.

Information We Collect from You

When you register and use the dadu platform, we collect several categories of information to ensure the service runs smoothly and securely. The information we collect includes:

  • Account information: username, email address, date of birth, phone number, and encrypted password provided during registration.
  • Device and browser information: device type, operating system, IP address, browser type, and language settings to ensure optimal platform display.
  • Local payment details: transaction details in Ringgit Malaysia (RM/MYR) including deposit and withdrawal methods, transaction reference numbers, and financial records required for legal compliance.
  • Usage data: game history, pages visited, session duration, and interactions with dadu platform features.
  • Cookie notice: data collected via browser cookies to enhance your browsing experience and personalise content.

All information is collected transparently with your consent during the registration process or while using the platform.

How Your Information Is Used

Dadu uses collected information solely for legitimate, clearly defined purposes. The primary ways we use your information include:

  • Process account registration and verify user identity before any financial transactions are permitted.
  • Process deposits and withdrawals in Ringgit Malaysia securely and on time.
  • Send account-related notifications, platform updates, promotions, and relevant service information.
  • Detect and prevent fraud, money laundering, and activities that breach our terms of use.
  • Improve the user experience by analysing overall platform usage patterns.
  • Comply with legal obligations and regulations applicable to online gaming platforms.

Dadu will not use your information for any other purpose without obtaining your consent first.

How We Use Cookies and Session Tracking

The dadu platform uses cookies and similar tracking technologies to deliver a better, more personalised user experience. The cookies we use fall into several categories:

  • Essential cookies: required for core platform operations such as login session authentication and account security.
  • Performance cookies: collects data on how users interact with the platform to help us improve functionality and performance.
  • Preference cookies: stores your language preferences, display theme, and user settings for a more comfortable experience.

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect certain platform functions.

Data Storage & Security Measures We Practise

Data Protection

Dadu uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored in a secure server environment with strict access controls.

Retention Period

Active account information is retained for the duration of your membership with dadu. Upon account closure, certain information may be kept in accordance with applicable legal and financial regulatory requirements in Malaysia. Data that is no longer needed will be securely deleted in accordance with established procedures.

Sharing with Third Parties

Dadu does not sell or rent your personal information to any third party for marketing purposes. We only share necessary information with authorised payment service providers to process your MYR transactions, or where required by law and competent authorities.

Your Rights as a dadu User

As a dadu user, you have several rights regarding your personal data, which we take seriously:

  • Right to access: you may request a copy of the personal information we hold about you at any time.
  • Right to rectification: if any information we hold about you is inaccurate or out of date, you have the right to request a correction. Basic details can be updated directly through your account settings.
  • Right to erasure: under certain circumstances, you have the right to request deletion of your personal data. However, such requests are subject to record retention obligations under applicable Malaysian law.
  • Right to withdraw consent: you may withdraw consent for data processing for marketing purposes at any time without affecting core platform services.

To submit any request relating to your data rights, log in to your account and contact our customer support team. You may also refer to the FAQ for more information on how to submit a request.

Policy Changes & How to Contact Us

Dadu reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices, legal requirements, or platform improvements. Users will be notified of any material changes via an on-platform notice or their registered email address.

The date of the most recent update will always be displayed at the top of this page. Continued use of the dadu platform after any policy changes are published will be taken as your acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding your data privacy, please contact our support team through the following channel: [email protected]. We are committed to responding to all enquiries within a reasonable timeframe.

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